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Products
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Customer Service
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Shipping Rates
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For UK customers
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We send out all our Jewellery via Royal Mail.
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| Recorded Mail |
Cost starts at |
| No insurance in case of loss or damage. If your order is valued more then £10 then you should choose Special Delivery to be insured. |
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| Special Delivery is Guaranteed Next working Day |
Cost starts at
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| With insurance in case of loss or damage. |
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Countries within Europe ( We ship via Registered Post.)
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International Registered post
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With insurance in case of loss or damage.
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USA, Canada & the Rest of the World ( We ship via Registered Post.)
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International Registered post
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With insurance in case of loss or damage.
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Delivery Detail
When will we dispatch your order ?
- We will dispatch all orders for Beads within 48 hours after you placing an order and us receiving payment for your order, we will confirm all orders via email with the exact shipping day for your order.
- For Jewellery - shipping out the same day is possible, or not over 7 working days, it depends on how busy we are as all Jewellery is Handmade to order.
- Special Delivery Guaranteed Next working Day not including Weekends and Bank Holidays, is available for orders placed before 12 Noon Monday to Thursday ( Orders on Friday are not Guaranteed for Next Day, but normally 80% will arrive on the Saturday, Royal Mail Guarantee for the Monday)
- We are unable to do anything about delays or missing packages until 15 working days has elapsed, this is not our policy but Royal Mails, they will not look for or process any claims until 15 days has past from the date of posting. All parcels will require a signature. If you are not in a card will be left to say where your parcel can be picked up from.
The customer is responsible to arrange for collection or re-delivery. Any parcels not collected and returned to us will be sent out again, but a postage charge for re-delivery will apply and must be paid before the parcel is resent. However, if you do not wish to have the goods sent out to you again we will refund the cost of your order less the shipping costs, a restocking fee of £2.00 will also apply
If you have any questions please free feel to contact us
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